Frequently Asked Questions
Here are some of our most frequently asked questions.
If you don't see your question here, or would like more information, drop us a line via our Contact Page and we'll get back to you as soon as possible.
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Our Squarespace website design packages start from $2,200. Every project is unique, so design fees are based on the size and complexity of your site, including design elements and functionality. If you have a budget in mind, share it early so we can tailor our recommendations accordingly. Contact us for a free, no-obligation quote.
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Beyond the design fee, you'll need a domain name (from $20/year) and Squarespace hosting (from $200/year), paid directly to those providers. Unlike other platforms, Squarespace includes security and maintenance in your annual hosting fee — no surprise monthly charges. Our clients also receive 20% off their first year of Squarespace hosting.
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Most Squarespace websites are completed within one to two weeks from when we receive your content. The pace is also influenced by your availability for feedback and the complexity of your requirements — turnaround times are confirmed at the proposal stage. Rush builds are available — get in touch to discuss your timeline.
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Absolutely. Every website we build is fully mobile-optimised and tested across a range of devices. With more than half of all web traffic coming from mobile, this is a non-negotiable part of every Hot Lizard Designs project — not an optional extra.
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Once you confirm you'd like to proceed, we require 50% of the quoted amount upfront to secure your design slot, with the remaining 50% due on completion. You'll see a draft version of your site within 3–4 days so we can make sure we're on the right track before finalising everything.
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You know your business best, so we recommend providing your own content as a starting point — imagine explaining what you do to a potential client and you'll be surprised how much you already have. We now also offer content assistance for an additional fee if you'd prefer a hand getting it right.
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You do — always. This is a founding principle of Hot Lizard Designs. If you have an existing Squarespace account, we work as a Contributor. For new builds, full ownership is transferred to you once the final balance is paid. As a bonus, clients who set up through us receive 20% off their first year of Squarespace hosting.
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Yes — Squarespace is designed to be managed by non-technical business owners, and we make sure you're confident doing so. Every project includes an optional online training session covering the key areas of your site. Squarespace also provides a comprehensive library of tutorials for ongoing reference.
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We're here for as much or as little help as you need after your site goes live. Many clients return to Hot Lizard Designs for updates and edits — it's often quicker and easier to have us handle changes so you can focus on running your business. Just get in touch whenever you need us.
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Yes — while we're based in Perth, Western Australia, we work with clients across Australia and worldwide. Our entire process is handled online, from the initial discovery call through to handover, so location is never a barrier to getting a great Squarespace website.
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Squarespace Circle is an exclusive programme for professional Squarespace designers and developers. Gold membership recognises designers who have built a significant number of sites to a consistently high standard. As an Official Squarespace Expert and Circle Gold Member since 2018, Hot Lizard Designs has the credentials and experience to get the most out of the platform for your business.
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Absolutely. Squarespace redesigns are one of our most popular services. Whether your current site looks outdated, isn't converting visitors, or simply no longer reflects your brand, we can transform it while keeping everything on the platform you already know. Redesigns start from $2,950 + gst — get in touch for a free consultation.
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“From the first conversation with Kati she put my mind at ease about the process, and explained clearly what I needed to do from my end. The turn around was fast and my new website was live so quickly. The end result is fantastic, and I have received many positive comments from my clients. I absolutely love the website and only wish I had contacted Kati sooner.”
Donna Lehmeyer
Sydney Aquanatal
