Here are some of our most frequently asked questions.  If you don't see your question here, or would like more information, drop us a line via our Contact Page, or through our chat function and we'll get back to you as soon as possible.


Q: Do I even need a website?

The short answer is yes. Do you go online to look at items before you buy them, or to see if there is a local store that offers the services you need? So do your potential customers. Even outside of business hours, your website is marketing your business. FACT: Over 2.4 billion people access the internet worldwide, with 62% researching items, and 58% actively shopping online (Source: The Cultureist). If your business doesn’t have an online presence, you’re missing out on potential clients. Read more about why you need a website for your business in our blog post - 10 Reasons Why You Need A Website

Q: What is a mobile responsive website?

With the ever increasing use of smartphones and tablets to access the internet, websites now need to display in a user friendly way on these devices. If you have an old website that is hard to view or navigate on a mobile device, it may not be mobile responsive, and it’s one of the main reasons online visitors will click off a site and visit another website instead. All of our designs are automatically mobile responsive, ensuring your website looks great at all times on any device.

Q: How long has Hot Lizard Designs been building websites?

Hot Lizard Designs was founded in 2013 by Owner and Principal Consultant, Kati McKeon. You can learn more about Kati on our About Page.

Q: How much does a website cost?

The cost of a website varies according to the size, design elements, and functionality required. Each website design project is unique and therefore we quote based on our initial consultation, with fees starting from just AUD$750.

Q: And what about the payment terms?

Good question. Once you have confirmed you would like to us to start on your website, we require 50% of the quoted amount in advance, and then the remaining 50% on completion. We will keep you updated at each stage, and you get to see a draft version as soon as possible (usually 2-3 days) to make sure we are on the right track.

Q: What kind of businesses do you work with?

We have worked with a variety of businesses – from hairdressers and online training providers, to real estate and lifestyle bloggers. Over the years we have helped small business owners market their services, increase online sales, and attract customers. We take the time to get to know you and your business, and what you want to achieve with your website. Each business is unique and we customise our designs accordingly. Why not view our portfolio to get some inspiration?

Q: How long does it take to build a website?

If you have most of your content, and some starting ideas on how you would like your site to look / function, we can have a draft ready for your review in 2-3 days. Amendments are then made based on your feedback. The aim is to get your site up and running as quickly as possible, without compromising on aesthetics and functionality.

Q: What platform do you build your websites on?

We build all of our websites on Squarespace. This has proved to be very popular with small business owners worldwide as they allow non-developers to change and update their content without having to contact a website developer each time. (Of course, we are more than happy to offer that service if you need it).

Q: Do you work with other platforms like Wordpress, Wix, Drupal?

No - we are Squarespace specialists. In choosing to build with one platform over the past 5 years, we have become experts, allowing us to create customised designs within fast turnaround times.

Q: Do I own my website?

Absolutely! Once you have created an account with Squarespace, we simply access your site as a Contributor in order to make changes and updates as needed. If we are setting up a new account for you, ownership is transferred over to you once the final balance has been paid. If you need help with setting up an account, let us know, and we can guide you through the process.

Q: I already have a registered domain and website, can I still get a new website and keep the same domain name?

Sure – we just need the domain registration details and will swap those over so your domain name points to your new website. Depending on the service provider it can take up to 3 days to swap over once the new details have been entered.